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At Blackfield, our commitments are at the heart of our purpose to unlock the potential of people and organizations. We are committed to our clients, to society, to one another and to Blackfield. 

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to clients

We partner with clients to identify their opportunities, address their challenges, and accelerate their businesses. We are committed to creating value for our clients in a professional, meaningful, and lawful manner.

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to Blackfield

Blackfield's reputation is the foundation of our business. We expect all colleagues, and others working on our behalf, to comply with all applicable laws and regulations, and to adhere to our standards and guidelines.

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to one another

Professionalism and leadership are fundamental to our philosophy. We believe that a healthy environment fosters continuous learning and insight, and we aspire to remain connected with those who we have supported even after the engagement has ended



to society

At Blackfield, we believe that a positive societal impact is a central component of strategy rather than a byproduct of success. We aim to lead by example and we are encouraging our clients to adopt similar principles



Our client and engagement selection process

Our Client Service Policy requires us to systematically assess client projects diligently before any given commitment. Among other criteria, the policy requires us to consider the unintended consequences of any work, including potential negative impact on society. If a client or proposed project falls short of our standards, we will not do the work. This policy applies globally, across all sectors, whether work is paid or unpaid.

​The Client Service Policy consists of a set of standards for work we will not perform. For example, we do not serve opioid manufacturers, organizations that seek to circumvent regulatory structures or legal conventions. In the government sector, we do not serve defence, intelligence, justice, or police institutions in non-democratic countries (for which we base our assessment on The Economist Intelligence Unit's Democracy Index). We also do not serve political parties, political advocacy groups, legislatures, or individual legislators’ offices; nor do we take part in political advocacy.

Preventing and managing conflicts

Our policies forbid an employee who has acquired confidential information about a client from serving a competitor in a competitively sensitive engagement. That restriction lasts as long as the information has significant competitive value.

We rigorously protect the information with which we have been entrusted. Colleagues are trained on and required to follow confidentiality obligations. We also follow relevant data protection and handling restrictions.

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